About my order
My order is delayed, what can I do? +

If it's been two working days and you still haven't received the email confirming that your order has been shipped, don't hesitate to contact us at info@hoteashop.com

We'll gladly look into the status of your order and provide you with the necessary information.

How can I track my order? +

After your Hotea order is shipped, be sure to check your email inbox for a notification containing your unique tracking number and a convenient link to the carrier's website. With a simple click, you'll be able to stay updated in real-time about the status and location of your order, ensuring you're always informed every step of the way.

I didn't receive the order confirmation email. What can I do? +

If you haven't received the order and payment confirmation email yet, please take a moment to check your spam or junk folder just in case it landed there. If you still can't find it, we recommend reaching out to your bank to verify whether the payment was processed from your account. Once you've confirmed the payment, don't hesitate to contact us and provide us with proof of payment. We're committed to ensuring you receive your order, and we'll do everything we can to assist you promptly!

About Hotea
What if I have specific questions about the quality or sourcing of your matcha? +

Transparency is paramount to us. If you have questions about the quality, sourcing, or production process of our matcha, don't hesitate to reach out. We're committed to providing you with detailed information and peace of mind about the integrity and authenticity of our products.

Do you offer recipes for using matcha? +

Yes, we provide recipes, to help you learn more about matcha and how to incorporate it into your daily routine. Whether you're a matcha novice or a seasoned enthusiast, you can find in our instagram alot of recipes to have fun with.

How do you ensure the quality and purity of your matcha? +

We maintain stringent quality control measures throughout the entire production chain, from sourcing the finest tea leaves to packaging the final product. Our matcha undergoes rigorous testing for purity, authenticity, and safety to meet European standards and exceed customer expectations.

Are your products suitable for various culinary uses and dietary preferences? +

Yes, our matcha is incredibly versatile and can be incorporated into a wide range of recipes, including beverages, desserts, smoothies, and savory dishes. Whether you're vegan, gluten-free, or following a specific dietary regimen, our matcha offers a nutritious and flavorful addition to your culinary creations.

What kind of support do you offer to your customers? +

We pride ourselves on providing exceptional customer support every step of the way. Whether you have questions about our products, need assistance with your order, or require guidance on incorporating matcha into your lifestyle, our dedicated support team is here to help.

How can I get in touch with your customer support team? +

You can reach our customer support team via email and instagram. Our knowledgeable representatives are available to assist you with any inquiries or concerns you may have.

info@hoteashop.com

About Matcha
What is matcha? +

Matcha is a type of green tea that is finely ground into a powder. Unlike traditional green tea where the leaves are steeped and then discarded, with matcha, you consume the entire leaf, resulting in a more potent flavor and higher concentration of nutrients.

What are the health benefits of matcha? +

Matcha is renowned for its numerous health benefits. It is rich in antioxidants, vitamins, and minerals, including EGCG, chlorophyll, and vitamins A, C, and E. Matcha is also known to boost metabolism, enhance focus and concentration, and promote relaxation.

Matcha Vs Coffee? +

1. Antioxidant Content:

Coffee: Contains some antioxidants, but generally not as rich in antioxidants as matcha.

Matcha: Abundant in antioxidants, particularly catechins, which may offer more potent free radical-fighting properties.

2. Nutritional Value:

Coffee: Provides minimal nutritional value beyond caffeine.

Matcha: Rich in essential nutrients such as vitamins (A, C, E, K), minerals (potassium, calcium, magnesium), and beneficial compounds like chlorophyll and L-theanine.

3. Energy and Alertness:

Coffee: Known for providing a quick energy boost but may lead to energy crashes due to the rapid absorption of caffeine.

Matcha: Offers a more sustained release of energy and enhanced alertness due to the combination of caffeine and L-theanine, resulting in a calmer state of focus without the abrupt highs and lows.

4. Taste and Flavor:

Coffee: Comes in a variety of flavors and intensities, often characterized by its roasted, bitter taste.

Matcha: Has a unique, grassy flavor with a slightly sweet undertone. Some find matcha to be more palatable than coffee due to its smoother taste profile.

5. Preparation and Versatility:

Coffee: Can be prepared in various ways, including brewing methods like drip, espresso, French press, or cold brew.

Matcha: Typically prepared by whisking powdered matcha with hot water, but it can also be used in recipes for beverages, desserts, and savory dishes, offering versatility beyond traditional coffee.

How is matcha different from regular green tea? +

Matcha and regular green tea come from the same plant, Camellia sinensis, but they are processed differently. Matcha is made from shade-grown tea leaves that are stone-ground into a fine powder, whereas traditional green tea leaves are steeped in hot water and then discarded.

Does matcha really help you lose weight? +

Matcha has been associated with potential weight loss benefits due to several factors:

1. Metabolism Boost: Matcha contains compounds like catechins, particularly epigallocatechin gallate (EGCG), which have been shown to boost metabolism and increase fat oxidation. This can potentially contribute to weight loss by enhancing the body's ability to burn calories and fat.

2. Calorie Control: Matcha itself is low in calories, especially when consumed without added sweeteners or high-calorie ingredients. Choosing matcha-based beverages over sugary drinks or calorie-laden snacks can help control overall calorie intake, which is crucial for weight management.

3. Satiety: Matcha contains fiber, which can help promote feelings of fullness and satiety. This can potentially reduce cravings and prevent overeating, supporting weight loss efforts by aiding in portion control.

4. Stress Reduction: The L-theanine content in matcha has been linked to stress reduction and improved mood. Managing stress levels can be beneficial for weight loss, as stress may lead to emotional eating and cravings for unhealthy foods.

5. Physical Activity: While matcha itself doesn't directly cause weight loss, the boost in energy and focus it provides may enhance exercise performance and motivation. When combined with a balanced diet and regular physical activity, matcha can be a valuable addition to a weight loss plan.

What is the question? +

This is the answer.

How do you prepare matcha? +

To prepare matcha, you whisk the powder (1g) with hot water (80ºC) until it forms a frothy, vibrant green beverage.
Matcha can also be incorporated into various recipes, such as lattes, smoothies, desserts, and savory dishes.

Where does matcha come from? +

Matcha originated in Japan and has been a central part of Japanese tea culture for centuries. Today, matcha is also produced in other regions, including China and Korea, but Japanese matcha is widely regarded as the highest quality.

What is ceremonial grade matcha? +

Ceremonial grade matcha is the highest quality grade of matcha available. It is made from the youngest tea leaves, which are picked and carefully processed to ensure a smooth, vibrant green powder with a delicate flavor profile.

Is matcha suitable for everyone? +

While matcha is generally safe for most people to consume, it does contain caffeine, so individuals who are sensitive to caffeine should consume it in moderation. Additionally, individuals with certain medical conditions or who are pregnant or breastfeeding should consult with a healthcare professional before consuming matcha.

How should matcha be stored? +

Matcha should be stored in an airtight container in a cool, dry place away from direct sunlight. It is best consumed within a few months of opening to ensure maximum freshness and flavor.

About Matcha in Europe
Where can I buy high-quality Matcha in Europe? +

You can purchase high-quality Matcha directly from our online store, which ships across Europe. Our Matcha is sourced directly from Japan, ensuring authenticity and premium quality with every purchase.

Is Matcha popular in Europe? +

Yes, Matcha is becoming increasingly popular across Europe due to its numerous health benefits and versatility. As a brand dedicated to providing the best Matcha, we are proud to see a growing interest in this traditional Japanese tea among European consumers.

How do I know if the Matcha I buy in Europe is authentic? +

Authentic Matcha should be bright green, finely ground, and come from Japan, where it has been cultivated for centuries. When you purchase Matcha from us, you can be confident that you're receiving 100% authentic, premium-grade Matcha directly from Japanese farms.

Can I find your Matcha in European retail stores? +

Currently, our Matcha is primarily available through our online store, which delivers across Europe. This allows us to offer the freshest Matcha directly from the source to your door.

Is Matcha grown in Europe? +

While Matcha is traditionally grown in Japan, some European farms are experimenting with growing green tea. However, authentic Matcha is still best sourced from Japan, where the climate and cultivation methods are optimal. We only offer Matcha sourced from the best regions in Japan.

What is the question? +

This is the answer.

Is there a growing community of Matcha enthusiasts in Europe? +

Yes, there is a vibrant and growing community of Matcha enthusiasts across Europe. We are proud to be a part of this movement, offering resources, recipes, and high-quality Matcha to support both new and experienced Matcha drinkers.

What makes your Matcha the best choice for European customers? +

Our Matcha is carefully selected for its quality, taste, and nutritional benefits. We are committed to providing European customers with Matcha that is not only authentic but also sustainably sourced and rigorously tested to meet the highest standards.